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Downtime

Truss app outage

Oct 20, 2025 at 02:59pm UTC
Affected services
app2.gettruss.io

Resolved
Oct 20, 2025 at 05:28pm UTC

Upstream issues resolved.

Updated
Oct 20, 2025 at 03:55pm UTC

The outage appears to be due to network load balancing of our cloud provider. Our engineering team is continuing to monitor the upstream AWS outage as they work towards resolution. We are also exploring alternative ways to circumvent the issue.

Created
Oct 20, 2025 at 02:59pm UTC

The Truss app is down due to a major upstream Amazon Web Services outage. Engineering is monitoring for ongoing developments and will continue to provide updates on this page.